We do NOT walk dogs in large packs.
As dog loving professionals, we serve the special needs of each individual dog. Believing that most dogs enjoy socializing, we walk in small groups of 2 - 4 carefully matched dogs. We have a time-tested introduction system that ensures safety and makes sure the walking buddies are compatible.
If you prefer, or if your dog can't walk with other dogs, that's okay; we also provide private walks for an additional charge, schedule permitting. For walks, your dog will be matched with one of our professional walkers - the lucky individual who will soon become your dogs second best friend!! We thrive on being punctual, paying attention to detail, and pride ourselves on going the extra mile.
Our state-of-the-art service platform (see tutorial below) allows for each customer to schedule through a personal admin portal/client page, as well as request special services such as vet visits, trips to the groomer etc.
Following each walk, each client receives a real-time update, including confirmation of time and duration, a “business report” (one or two!!), and any additional information the client may find helpful. This Fall we will also be introducing a GPS feature that will not only allow our clients the option of following the walks, but also allow us to send our clients occasional real-time live video feeds.
At the end of the walk, we always make sure there is fresh water, and are happy to put some food down, administer medication upon request, leave a light on, wipe down paws etc.
Oh!! And then there are the photos!! Photos and video will be regularly added to your personal client page. You will also find a link allows you to download these photos for your own use, share on social media etc. Its fun!! Of course, if there is something else that we can do to help, just ask! We pride ourselves in going the extra mile.
Hours of Operation
Club Pet NYC is committed to providing our valued clients with the service they need, and pride ourselves in coming through in the clutch. Our normal hours of operation are Monday through Friday 8 am to 6 pm. We also have an excellent evening and weekend staff that is available for “off-hour” walking for a small additional fee. Off-hour walks include walks after 6 pm and before 8 am on weekdays, weekends and the holidays where Club Pet NYC is closed. (Listed Below.)
Club Pet NYC is closed on the following days:
New Years Day*, Memorial Day, Independence Day*, Labor Day, Thanksgiving Day, The Day After Thanksgiving Day, Christmas Day*.
Areas of Service
Club Pet NYC services most areas of Manhattan including the Financial District, Battery Park, Tribeca, SoHo, West Village / NYU, East Village, Chelsea, Gramercy, Murray Hill, Columbus Circle, Upper West Side (including the Columbia University area), and Upper East Side. In 2017, we also followed a few of our longtime clients out to Brooklyn, and are now offering walking services in Brooklyn Heights and some areas of Cobble Hill!!